Privacy Policy for Ping Zero Limited

Effective Date: 4th September 2024

At Ping Zero Limited, we are committed to protecting your privacy and safeguarding any personal information that you share with us. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or engage with our services.

1. Information We Collect

We collect both personal and non-personal information through our website and contact forms, including but not limited to:

• Personal Information: Name, phone number, email address, and any additional information you provide when contacting us about our services.
• Non-Personal Information: This may include details such as your IP address, browser type, device information, and other technical data.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To contact you regarding the services you have inquired about or requested.
• To provide, improve, and customize our services to better meet your needs.
• To respond to your questions, feedback, or any concerns related to our services.
• To send you updates, promotional materials, or service-related communications (if you have opted in).

3. Sharing of Your Information

We may share your personal information with third-party service providers in order to provide you with a better experience. These third parties help us with various tasks such as data storage, communication, and customer service. All third parties with whom we share your information are obligated to maintain confidentiality and are only permitted to use your data for the specific purpose for which it is shared.

We do not sell your personal information to any third parties.

4. Your Data Rights

As a New Zealand resident, you have the following rights under the New Zealand Privacy Act 2020:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may ask us to correct any inaccuracies in your personal information.
• Right to Deletion: You may request that we delete your personal data, subject to any legal obligations that may require us to retain it.

To exercise any of these rights, please contact us at hello@pingzero.co.nz.

5. Data Security

We take the security of your data seriously and implement appropriate measures to protect your personal information from unauthorized access, loss, or disclosure. However, no system can be guaranteed to be completely secure, and we cannot warrant the absolute security of your data.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These cookies help us understand your preferences and provide personalized content. You may choose to disable cookies through your browser settings, but this may affect the functionality of the website.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our services after any changes signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please email us at hello@pingzero.co.nz